melin NZ logo
melin NZ logo

All articles

What do I do if the item I purchased is damaged or defective?Updated 24 days ago

If you receive a damaged item, please contact us immediately so that we can arrange your replacement. Please note, we will collect faulty items then ship replacements. Contact us at i[email protected] with the information below:

Name
Order number
Image of the fault
Image of the packaging
Shipping address for your replacement

Was this article helpful?
Yes
No