melin NZ logo
melin NZ logo

All articles

What’s your return policy?Updated 17 days ago

We accept returns within 30 days of receiving your order. To qualify, items must be in new, unused condition with original packaging and tags. Exchanges are free, and for refunds, a flat fee of $8.00 will be deducted to cover return shipping.

To start a return, please contact us at [email protected] with the information below:

First Name
Last Name
Email address used to place the order
Order Number
Product you are returning
Reason for return
Product exchange or refund

Refunds or exchanges will be processed once the returned items are received. Refunds will be issued only to the original method of payment. Please note that used items are not eligible for return.

You can also see our Limited Warranty page here.

Was this article helpful?
Yes
No